Press Release Distribution , ‘Perfect Partnership’ Delivers IVR with Intelligent, Personalised Call Steering and Self-Service to Belgium’s bpost, ‘Perfect Partnership’ Delivers IVR with Intelligent, Personalised Call Steering and Self-Service to Belgium’s bpost
Tuesday, May 28, 2013
‘Perfect Partnership’ Delivers IVR with Intelligent, Personalised Call Steering and Self-Service to Belgium’s bpost
SpeechStorm at the heart of IVR implementation to address demanding requirementBelfast, 29 April, 2013 – Leader in phone-based and mobile customer service, SpeechStorm, in co-operation with Genesys and NextiraOne, has completed the implementation of a new Interactive Voice Response (IVR) solution for bpost (Belgian Post Group) at their Centre Monnaie HQ in Brussels.The flexible new IVR implementation of SpeechStorm, re-sold by Genesys as ‘Conversation Manager Applications, powered by SpeechStorm’, was successfully integrated into the current contact centre infrastructure by NextiraOne.
Press Release Distribution , ‘Perfect Partnership’ Delivers IVR with Intelligent, Personalised Call Steering and Self-Service to Belgium’s bpost, ‘Perfect Partnership’ Delivers IVR with Intelligent, Personalised Call Steering and Self-Service to Belgium’s bpost
Press Release Distribution , ‘Perfect Partnership’ Delivers IVR with Intelligent, Personalised Call Steering and Self-Service to Belgium’s bpost, ‘Perfect Partnership’ Delivers IVR with Intelligent, Personalised Call Steering and Self-Service to Belgium’s bpost
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